I am having trouble resolving a conflict between two employees in my office. The tension has been mounting and appears to just be getting worse as each day passes. How can I face this problem head on and arrive at an acceptable solution for both parties?
Dear Trouble Tackler,
Personality conflicts and disagreements are bound to arise in the workplace. As a manager or supervisor, you must be prepared with the tools and knowledge to resolve uncomfortable conflict that is brought to your attention at the office. It would be so much easier to sweep the issues under the rug and hope that they just disappear, but the longer you wait to dispel the tensions, the larger the problem can and will become.
First and foremost, make it very clear that you are a neutral party and that it is best to have a human…
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